Gray Matter Creations, LLC

CLIENT SURVEY

Your input is critical for the success of your website.

This survey will help you articulate and identify the overall goals of your site or redesign, including specific questions regarding message, audience, content, look and feel and functionality. Feel free to skip any question you feel are not pertinent to you or your company’s project.

GENERAL INFORMATION

General Information about your Project.

* These questions are required

Your Name & Contact Info (Phone/Email) *

What is your current (or intended) website address (URL)? *

Aside from you, who are the primary contacts for this project, and who has final approval on the project? Please list names, titles, email addresses, and phone numbers

What is your intended launch date for the new site or redesign?

Do you have a specific budget range for this project?
(This helps us determine what resources we can use for your project which allows us to provide an accurate quote)

REDESIGN QUESTIONS

Skip this section if you need a new website

Do you feel your current website promotes a favorable user experience? Why or why not?

What specific areas of your current site do you feel are successful? Why are they successful?

What shortcomings exist with the current site and what three things would you change on the site today if you could?

How important is it to maintain your current look and feel, logo, and branding?

Please list any specific colors you want used, or avoided.

Do you need a new or redesigned logo?

What makes your website/business unique to your competitors

What are the main reasons you are redesigning your site (new business model, outdated site, expanded services, different audience)?

What are your primary online business objectives with the site redesign?

NEW WEBSITE QUESTIONS

If your website is new, please fill out this section

What is your primary online business objective? In other words, what is your "Call to Action"? (Sign up for newsletter, register, download information, make a purchase, etc)

What existing strategy (both on, and offline) is in place to meet the new business objectives?

Use a few adjectives to describe how you want your visitors to perceive the new site. (Examples include prestigious, friendly, corporate, fun, forward thinking, innovative, cutting edge, etc)

What are the main reasons why the target audience would choose your company over your competition (cost, service, value)?

Please list several of your competitors websites (URL's).

Please list any websites you find attractive or compelling. What specifically do you like about each?

WEBSITE CONTENT

Content is key!

Will you provide text content, or do you need us to provide complete, edited text content?

Will you provide any visual elements (images, desired site structure, etc) or do you need us to provide the visual content?

Please list the website pages you envision your site having. (Home, About Us, Services, Contact Us, etc)

Aside from information pages (About us, Services, etc) please describe any site features you would like. (User Registration, Shopping Cart, Newsletters, etc)

POST-WEBSITE LAUNCH

Post go-live marketing, maintenance and upkeep questions.

After your website is launched, how will you market the site? Do you need us to setup Google/Bing Marketing campaigns?

Will you make changes/updates to the website, or will you require us to make changes?

Any other thoughts or comments?

Congratulations! You've taken the 1st step towards a successful web project! After you submit your survey, we will reach out to you with any follow-up questions and next steps.

By submitting this form you agree to receive email and/or text messages from us (don't worry, we do not share or sell your information). VIEW OUR PRIVACY POLICY